Privacy Policy

This Privacy Policy explains how The Property Consultancy Group Limited collects, uses, stores and protects personal data when you use the Follow My Lead platform and related services.

The Property Consultancy Group Limited operates Follow My Lead. For UK GDPR purposes we act as the Data Controller for our own business information and generally as a Data Processor for customer data entered into the platform by subscribing businesses.

We may collect account details, business contact information, user login details, billing information, technical information, and data entered into the platform by authorised users.

We use personal information to provide the platform, administer accounts, process payments, improve the service, provide support, communicate service updates and comply with legal obligations.

Where applicable we rely on contract, legitimate interests, legal obligations and consent as our lawful bases under UK GDPR.

Customer firms remain responsible for ensuring they have the right to upload and process personal information within Follow My Lead. They remain the Data Controller for that information.

We only share information where necessary to operate the service, comply with legal obligations or with trusted service providers acting on our behalf under appropriate contractual safeguards.

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss or misuse.

We retain personal information only for as long as necessary to provide the service, meet legal obligations and resolve disputes. Following account closure, customer data is normally retained for up to 90 days before deletion unless otherwise required.

Individuals may have rights of access, rectification, erasure, restriction, objection and data portability under UK GDPR, subject to applicable law.

Our website may use cookies and similar technologies. Please refer to our separate Cookie Policy for further information.

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Privacy enquiries: info@followmy-lead.co.uk